Shipping & Returns
Shipping & Handling Charges:
All shipments will be sent by UPS, FedEx, and USPS in the United States. Shipping is to be prepaid with your order. If items are in stock they will be shipped same day as order received.
Please allow 6-10 federal working days for your order to ship.
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:
HOW TO RETURN YOUR ITEM:
All items non used and not damaged can be returned for a full refund or store credit within 30 days of sales receipt, less shipping fees. All items returned after 30 days will receive store credit only, less shipping fees. Please follow the instructions on your packing slip in order to return or exchange you items. Or complete the ONLINE RETURN AND EXCHANGE FORM BELOW. Please include a copy of your order with the online return form in your package. Ensure your product box is protected for shipment by either wrapping or re-boxing the item. any tape or shipping label affixed directly to the product packing will result in a damaged box, and will not be accepted for delivery. Please allow up to two billing cycle for your refund to appear to your credit card statement. Please contact your bank directly to have your funds released. Four Arrows reserves the right to charge a fee where it may occur with your return. This policy only applies to online and catalog purchases.
We try our best to proof the catalog for typos however we may miss one. For this reason, prices in the catalog are subject to change without notice.
Online return and exchange form
We hope you enjoy your Four Arrows purchase; however, we also understand that sometimes there may be a need to return or exchange your item. That’s why we offer our 30 day return policy. All items may be return for full refund or store credit, or exchanged within 30 days of purchases, less the shipping fees. All items returned after 30 days will receive store credit only, no refunds, less shipping fees. Store credits will be issued on a Four Arrows gift card. Please follow these simple steps below to return or exchange your item. You may return items in original, new condition (unworn, unwashed, with all tags attached and in its original packaging).
Online Return and Exchange Form Steps:
1. Complete form below
2. For your protection, we recommend that you insure your package to ensure a safe and documented delivery. Please place items in protective shipping wrap or box. Ship items you are wishing to return to:
3915 W Davis St #130-167
Conroe, Texas 77304
3. Online Exchanges and Returns: Please note if returning items purchased online they may be exchange or returned (items must be in new condition) for refund within 30 days, less shipping fees. Please allow two billing cycles for refund to appear once return is received. Returns will be processed within 48 hours. All sales are final on sales items, unless exchanging for same style, different size. If not in stock a 10% restocking fee will apply.
4. Online Purchases Being Returned in Store: Pease note if returning items purchased online or via catalog they may be exchanged in store, NO REFUNDS! Online and Catalog orders being returned in store will follow in store return policies, no refunds. All sales are final on sales items, unless exchanging for same style, different size. If not in stock a 10% restocking fee will apply.
5. Customer is responsible for all shipping charges on Returns and Exchanges.
Once Online Return Form is reviewed, Four Arrows will send customer a credit card authorization form for shipping fees.
How to exchange your item:
In the event a Four Arrows' online purchase doesn't meet your expectations, you may return most unworn items within 30 days of sale receipt date for a full refund. If the return is a result of our error (e.g. you received an incorrect or defective item). we'll pay the return-shipping costs.
Items purchased online must be returned to Four Arrows Directly. Our retail partners will not accept returns purchased directly from our website. Returns must be made within 30 days of the original shipment.
Four Arrows Return Address:
3915 W Davis Suite #130-167 Conroe Texas 77304
Note: No returns or exchanges are permitted on sale or clearance products. Also, gift cards are not eligible for returns or refunds.